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QHome - Energy Supplier Page

Tesla Connection - Connecting to a different Tesla Inverter and Clearing Cookies

This  article is a guide to users on how to clear their cookies so that they can connect to a different tesla account (Please follow this is ONLY if you wish to remove

Installing the QGems App - Google Play Store

Step-by-Step Guide to Installing the QGems App from the Google Play Store   1) On your Android Phone, open the Google Play Store

Installing the QGems App - Apple App Store

1) On your iOS Phone, open the App Store app  

Carbon Intensity Certificates

Overview   The QGEMS Carbon Certificate provides a standardised summary of a property's carbon performance over a specified period. This document is essential for tracking your household’s carbon fo...

QGEMS Smart Meters for Feed in Tarifs

Video

Using QGEMS Smart Meters to monitor FIT Solar

Smart Meter Consent – Frequently Asked Questions

1.Why do you need my consent? We need your consent before we can securely connect to your smart meter and access your energy data. Giving consent allows us to retrieve your smart meter information a...

Withdrawing Smart Meter Consent - Frequently Asked Questions

1.Can I withdraw my consent? Yes. You can withdraw your consent for QGEMS to access your smart meter data at any time. To withdraw your consent, go to: Settings > Connections > Smart Meter &g...

Renewing Smart Meter Consent – Frequently Asked Questions

1.How long does my consent last? Your consent for QGEMS to access your smart meter data lasts for two years. Before your consent expires, we'll send you an email to let you know that you need to pro...
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QGEMS Privacy Policy

Category: Policy Documents

QGEMS Privacy Policy  Effective Date: 22 November 2024  At QGEMS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share ...

QHome - Energy Supplier Page

Category: Knowledgebase

QHome - Energy Supplier Page   The Energy Supplier page provides users with half-hourly energy prices for their selected tariff.   Energy prices are colour-coded throughout the app to indica...

Tesla Connection - Connecting to a different Tesla Inverter and Clearing Cookies

Category: Knowledgebase

This  article is a guide to users on how to clear their cookies so that they can connect to a different tesla account (Please follow this is ONLY if you wish to remove your current Tesla inverter and ...

QR Code Scan: Smart Meters

Category: Videos

Video of Smart Meter Integration      

Terms and Conditions

Category: Policy Documents

Terms and Conditions  Last Updated: 22 November 2024    Welcome to QGEMS. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Plea...

Smart Meter Addendum

Category: Policy Documents

Smart Meter Addendum  For further guidance on how to connect your grant or withdraw your consent using QGEMS applications, please follow the links below. Smart Meter Consent - Energy Por...

Smart Meter Consent - QGEMS App

Category: Smart Meter Consent

Welcome to the QGEMS App Smart Meter Consent knowledgebase article.  This article will guide you through the process on how you can grant consent for QGEMS to access your Smart Meter data using the Q...

Renewing Smart Meter Consent – Frequently Asked Questions

Category: Knowledgebase

1.How long does my consent last? Your consent for QGEMS to access your smart meter data lasts for two years. Before your consent expires, we'll send you an email to let you know that you need to pro...

Withdrawing Smart Meter Consent - Frequently Asked Questions

Category: Knowledgebase

1.Can I withdraw my consent? Yes. You can withdraw your consent for QGEMS to access your smart meter data at any time. To withdraw your consent, go to: Settings > Connections > Smart Meter &g...

Smart Meter Consent – Frequently Asked Questions

Category: Knowledgebase

1.Why do you need my consent? We need your consent before we can securely connect to your smart meter and access your energy data. Giving consent allows us to retrieve your smart meter information a...

QGEMS Additional Privacy Policy for GEM AI Large Language Model

Category: Policy Documents

QGEMS AI Assistant (“GEM AI”) – Privacy Addendum Purpose This section explains how QGEMS processes personal and property-related data when you use the GEM AI assistant within the QGEMS platform. Da...

QGEMS

Category: Public

  Welcome to the QGEMS Knowledgebase Article — please see below a collection case studies and videos demonstrating how our technologies are advancing the global transition to sustainable energy.   ...

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