Website QGEMS Help & Support
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Policy Documents
Knowledgebase Articles
Videos

Articles in this category

QHome - Energy Supplier Page
Tesla Connection - Connecting to a different Tesla Inverter and Clearing Cookies

This  article is a guide to users on how to clear their cookies so that they can connect to a different tesla account (Please follow this is ONLY if you wish to remove

Installing the QGems App - Google Play Store

Step-by-Step Guide to Installing the QGems App from the Google Play Store   1) On your Android Phone, open the Google Play Store

Installing the QGems App - Apple App Store

1) On your iOS Phone, open the App Store app  

Carbon Intensity Certificates

Overview   The QGEMS Carbon Certificate provides a standardised summary of a property's carbon performance over a specified period. This document is essential for tracking your household’s carbon fo...
QGEMS Smart Meters for Feed in Tarifs

Video
Using QGEMS Smart Meters to monitor FIT Solar
  • Top articles
  • Latest articles
QGEMS Privacy Policy

Category: Policy Documents

QGEMS Privacy Policy  Effective Date: 22 November 2024  At QGEMS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share ...

QHome - Energy Supplier Page

Category: Knowledgebase

QHome - Energy Supplier Page   The Energy Supplier page provides users with half-hourly energy prices for their selected tariff.   Energy prices are colour-coded throughout the app to indica...

Terms and Conditions

Category: Policy Documents

Terms and Conditions  Last Updated: 22 November 2024    Welcome to QGEMS. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Plea...

Tesla Connection - Connecting to a different Tesla Inverter and Clearing Cookies

Category: Knowledgebase

This  article is a guide to users on how to clear their cookies so that they can connect to a different tesla account (Please follow this is ONLY if you wish to remove your current Tesla inverter and ...

Installing the QGems App - Google Play Store

Category: Knowledgebase

Step-by-Step Guide to Installing the QGems App from the Google Play Store   1) On your Android Phone, open the Google Play Store 2) On the bottom of the screen click the Search icon 3) Enter the t...

Smart Meter Consent

Category: Knowledgebase Articles

Welcome to the Smart Meter Consent knowledgebase article.  This article will guide you through the process on how you can grant consent for QGEMS to access your Smart Meter data!  As a user wishing ...

Using QGEMS Smart Meters to monitor FIT Solar

Category: Knowledgebase

QGEMS Smart Meters for Feed in Tarifs

Category: Knowledgebase

Video

Carbon Intensity Certificates

Category: Knowledgebase

Overview   The QGEMS Carbon Certificate provides a standardised summary of a property's carbon performance over a specified period. This document is essential for tracking your household’s carbon fo...

QR Code Scan: Smart Meters

Category: Videos

Video of Smart Meter Integration      

QR Code Scan: Smart Building

Category: Videos

Video of Smart Building Integration      

QR Code Scan: GivEnergy

Category: Videos

Video of GivEnergy Integration