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QGEMS Privacy Policy

Category: Policy Documents

QGEMS Privacy Policy  Effective Date: 22 November 2024  At QGEMS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share ...

QHome - Energy Supplier Page

Category: Knowledgebase

QHome - Energy Supplier Page   The Energy Supplier page provides users with half-hourly energy prices for their selected tariff.   Energy prices are colour-coded throughout the app to indica...

Tesla Connection - Connecting to a different Tesla Inverter and Clearing Cookies

Category: Knowledgebase

This  article is a guide to users on how to clear their cookies so that they can connect to a different tesla account (Please follow this is ONLY if you wish to remove your current Tesla inverter and ...

Terms and Conditions

Category: Policy Documents

Terms and Conditions  Last Updated: 22 November 2024    Welcome to QGEMS. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Plea...

Installing the QGems App - Google Play Store

Category: Knowledgebase

Step-by-Step Guide to Installing the QGems App from the Google Play Store   1) On your Android Phone, open the Google Play Store 2) On the bottom of the screen click the Search icon 3) Enter the t...

Smart Meter Addendum

Category: Policy Documents

Smart Meter Addendum    Effective Date: 22 November 2024  This Agreement is for customers who authorize QGEMS to access and use their Smart Meter data for tailored reporting...